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Karunika Ki Mahak - Karunika Spices
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Refund Policy

Last Updated: 12 March 2026

This Refund Policy outlines the terms under which refunds may be issued for purchases made through our website or services. By making a purchase, you agree to this policy.

1. Digital Products & Services

Most of our products and services are digital in nature (such as software, subscriptions, or development services). Once the service has started or the product has been delivered, the payment is generally non-refundable.

2. Cancellation Policy

Orders may be cancelled within 24 hours of purchase if the service has not yet been initiated or the product has not been delivered.

3. Eligible Refund Cases

Refunds may be considered in the following cases:

  • Duplicate payment made by mistake
  • Technical issues preventing service delivery
  • Order cancelled before work has started
4. Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Service or product already delivered
  • Digital products downloaded or accessed
  • Change of mind after purchase
  • Delay caused by missing information from the customer
5. Refund Processing Time

If a refund request is approved, the refund will be processed within 5–10 business days to the original payment method used during the transaction.

6. Contact for Refund Request

To request a refund, please contact our support team with the following details:

  • Order ID or Payment Reference
  • Registered Name and Mobile Number
  • Reason for refund request
7. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Updated policies will be published on this page.